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Sometimes things happen which can't be avoided and as such we have to make changes. I will always do my best to be as understanding as possible. Please let me know as soon as possible if you need to cancel or rearrange your appointment. 

I reserve the right to charge 50% of the appointment fee if cancelled 24 hours before your scheduled appointment and 100% of the appointment fee should you cancel on the day of your appointment. Should you reschedule at the time of cancellation, no fee will be charged. 

Please note that repeat rescheduling will incur a non-refundable booking fee which will be deducted from your session fee if you keep your scheduled appointment. 

Cancellations: FAQ
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