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CANCELLATIONS

Sometimes things happen which can't be avoided and as such we have to make changes. I will always do my best to be as understanding as possible. Please let me know as soon as possible if you need to cancel or rearrange your appointment. 

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I reserve the right to charge 50% of the appointment fee if cancelled 24 hours before your scheduled appointment and 100% of the appointment fee should you cancel on the day of your appointment. Should you reschedule at the time of cancellation, no fee will be charged. 

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Please note that repeat rescheduling will incur a non-refundable booking fee which will be deducted from your session fee if you keep your scheduled appointment. 

Cancellations: FAQ
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